Privacy & Cookies

Hedingham Castle has created this privacy statement in order to demonstrate our firm commitment to privacy.

Information Automatically Logged

We use your IP address to gather broad demographic information, to identify referrers and exit points and to help diagnose problems with our server.

Cookies

A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies him or herself. A cookie cannot read data from your hard disk or read cookie files created by other websites. Cookies can, however, enhance your experience of using our website in a number of ways.

This website uses:

Google Analytics Tracking: visitor tracking software that analyses how visitors come to the website, which pages they visit and actions taken while using the website. The data we gather is used to help us make improvements. All user data collected in this manner is anonymous.

ocmx_mobile: This cookie is created by a plugin that helps to provide the mobile version of this website. Its purpose is to tell the browser if the user is using a mobile device or not.

viewed_cookie_policy: This cookie tracks if the end user has accepted the cookie agreement which is contained within the banner that appears when the website is initially loaded.

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings, and you do not need to have cookies turned on to successfully use our service.

Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not.

Please consult the support documentation for your web browser, which can be found online, for more information.

Electronic Forms

Our website uses a form for customers to request information. We collect contact information (like your email address), and demographic information (like your postal code).

Contact information from the form is used to call or email you, or to ship our wedding brochure. We hold customers details in a database and in accordance with the Data Protection Act 1998 customers are entitled to know what information is held and how to remove their details from our databases.

External Links

This website contains links to other websites. Hedingham Castle is not responsible for the privacy practices or the content of such websites.

Security

This website has security measures in place to protect the loss, misuse, and alteration of the information under our control.

If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact:

Hedingham Castle,
Castle Hedingham,
Halstead,
Essex, CO9 3DJ
Email: mail@hedinghamcastle.co.uk

If you have technical problems with the website please contact:
Email: mail@hedinghamcastle.co.uk