Privacy & Cookies

Privacy Statement for Hedingham Castle

Hedingham Castle has created this privacy statement in order to demonstrate our firm commitment to privacy.  The following discloses the information gathering and dissemination practices for this Website: http://www.hedinghamcastle.co.uk

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Website.  Your IP address is also used to gather broad demographic information. We also collect information with regard to referrers and exit points to help diagnose problems with our server and to administer our Website.

Cookies

A cookie is a small data file that certain web sites write to your hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies him or herself. A cookie cannot read data from your hard disk or read cookie files created by other sites. Cookies, however, enhance our web site performance in a number of ways, including providing a secure way for us to verify your identity during your visit to our web site and personalising your experience on our site, making it more convenient for you.

This web site uses cookies so that we can serve you better.

This site uses:

  • Google Analytics Tracking: visitor tracking software that uses cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of the web site. All user data collected in this manner is anonymous.
  • ocmx_mobile: This cookie is created by a plugin that helps to provide the mobile version of this website site. It’s purpose is to tell the browser if the user is using a mobile device or not.
  • viewed_cookie_policy: This cookie tracks if the end user has accepted the cookie agreement which is contained within the banner that appears when the website is initially loaded.

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings, and you do not need to have cookies turned on to successfully use our service. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information.

Electronic Forms

Our Website uses an order form for customers to request information, products, and services.  We collect contact information (like their email address), and demographic information (like their postal code).

Contact information from the order forms is used to ship information about our business.  The customer’s contact information is also used to get in touch with the visitor when necessary.  We hold customers details on a database and in accordance with the Data Protection Act 1998 customers are entitled to know what information is held and how to remove their details from our databases.

External Links

This site contains links to other sites.  Hedingham Castle is not responsible for the privacy practices or the content of such Websites.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact:

Hedingham Castle,
Castle Hedingham,
Halstead,
Essex, CO9 3DJ
Email: [email protected]

If you have technical problems with the Website please contact:
Email: [email protected]