IMPORTANT INFORMATION
Parking at Hedingham Castle is at car owners own risk.
Do not cross the barriers unless invited to – they are there for your safety.
Please ensure children are kept under control at all times. Please do not climb trees.
Please no ball games on event days.
Dogs should be kept on leads and any waste taken away with you. NO DOGS ALLOWED ON JOUSTS & BATTLE DAYS.
Please use litter bins provided.
Do not climb steep banks and please stay away from the edge of the lake – the water is very deep in places.

ACCESS STATEMENT
Hedingham Castle has a large number of uneven steps, spiral staircase, stepped doorways and a steep main drive/path leading up to the Keep, ensure sensible footwear is worn and due care is taken at all times. Some areas are not suitable for wheelchair users or those with other access difficulties. To assist you please find further information below about details of our attractions and facilities to help you make your day at Hedingham Castle an enjoyable one.

The Castle Keep. Unfortunately, it is not possible for wheelchair users to gain access to the majority of the indoor displays at the Castle. These attractions have steps at the entrances and exits and there is a steep spiral staircase inside to gain access to all other floors. There is however a rope and or wooden handrails throughout to assist with access to the keep and its different levels.

Pathways through the grounds are all in keeping with the surroundings of this small country estate. The paths have many different gradients and the surfaces are woodchip, grass or pea shingle. It is advised that the paths are only fully accessible in good conditions as they can become very muddy and slippery in inclement weather.

Refreshments and Gift Shop
On standard open days these are situated on the first floor of the Keep, the Garrison Chamber, which has the same issues as the Keep. On our event days we do offer refreshments at ground level around the Inner Bailey.

Lavatories suitable for wheelchair users are located on the Inner Bailey, to the right of the Keep as you cross the Tudor bridge.

Disabled parking spaces are available on non-event days outside the Mansion House at the top of the main drive. Drivers should note that the Tudor Bridge was not built for modern traffic and therefore vehicles are prohibited from crossing. On event days there is a designated area set aside for disabled parking.

Admission - As a result of restricted access, wheelchair users are admitted free of charge on non event days and their carer will receive the relevant concession admission rate. On event days the main attraction other than the Castle is fully accessible and a concession rate is charged on entrance to the grounds.

Registered assistance dogs only are admitted to the Castle.
The owners do not accept any responsibility for any accident or injury as a result of attending any event at Hedingham Castle, and those attending any event at the Castle do so entirely at their own risk.